SMS Communications Policy

Effective October 1, 2018. Last updated July 1, 2026.

Opt In

If SMS messaging is enabled, users may opt in by submitting a phone number and consent in a relevant form or account workflow.

Consent to SMS is not required to use MyHomeAgent or purchase HomeyPoints services where applicable.

Frequency and Fees

Message frequency may vary based on contact requests, reminders, or support activity. Message and data rates may apply.

STOP and HELP

Reply STOP to opt out of SMS messages. Reply HELP for help, or contact support by email.